Firstly, thank you for taking the time to share your experience with our My Cinnamon Girl: Cinnamon Bun Flavored Coffee. We’re truly sorry to hear that it didn’t meet your expectations and appreciate your honesty in letting us know.
At [Salty Sailor Coffee Company, we pride ourselves on crafting a coffee experience that emphasizes the natural character of the beans. Unlike typical commodity coffees, we aim for a delicate balance in flavoring, enhancing rather than overpowering the coffee's inherent notes. Our approach ensures a cup that’s authentically rich and satisfying, steering clear of the over-sweetened, heavily flavored profiles common in the market.
Considering your feedback, it sounds like we might have missed this balance for your taste. We wonder if perhaps the combination with honey might have affected the flavor profile, as our cinnamon coffee is designed to have a subtle sweetness that complements its spice notes. We would love to offer you some brewing tips or alternative preparation methods that might better bring out the cinnamon flavor you were looking forward to.
Additionally, we're more than willing to work with you on finding a coffee in our range that better suits your taste. Customer satisfaction is our top priority, and we're here to ensure you have a positive experience with our products. let us send you a sample of another variety to see if you enjoy it more.
Please feel free to reach out to us directly for any further assistance, a possible replacement, or a different flavor to try. We value your support and hope to turn this experience around for you. You can always reach us at ahoy@saltysailorcoffee.com
